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LOGISTIC BUSINESS. FREQUENTLY ASKED QUESTIONS

We understand that logistics can be complex and we're here to provide clear answers. Our FAQ section covers key topics related to shipping, freight, warehousing and supply chain management. Gain insight into our processes, services and how we ensure the smooth, efficient movement of goods.

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We offer a range of international shipping options including air, ocean and road freight. Air freight is the fastest choice for time-sensitive shipments, while ocean freight offers cost-effective solutions for bulk shipments. Our ground services ensure seamless cross-border deliveries. We tailor logistics plans based on your budget, deadlines and cargo type to ensure the most efficient shipping route.

Customs clearance is a crucial step in international shipping and we handle all the necessary paperwork to ensure compliance. Our team manages customs declarations, import/export documentation and duties, reducing delays and avoiding penalties. We keep abreast of changing international trade laws to ensure your cargo moves smoothly across borders without unnecessary delays.

We offer cargo insurance options to protect shipments against damage, theft or loss. Coverage depends on the value of the cargo and the shipping method. Our insurance policies provide peace of mind and ensure that your goods are protected in the event of unforeseen circumstances. We help customers select the best insurance option based on their cargo type, shipping route and risk factors.

Yes, we offer customised logistics solutions for businesses that require regular or scheduled shipments. Our supply chain management services ensure consistent delivery schedules, optimised routing and cost-saving bulk shipping options. Whether you need weekly, monthly or seasonal shipments, we can create customised logistics plans to efficiently meet your recurring shipping needs.

We prioritise security with strict handling protocols, GPS tracking and secure packaging to prevent theft or damage. Our logistics partners are rigorously vetted and we use tamper-evident seals, warehouse surveillance and route monitoring to ensure the security of your shipment. In addition, our 24/7 tracking system provides customers with real-time updates on the location and status of their shipment.

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